Our Policies
Payment Policy
Tuition is calculated based on the number of classes each student is scheduled to take in a calendar month. The first tuition payment of the program year is automatically transacted upon enrollment along with a yearly non-refundable registration fee, per child. Tuition payments thereafter are processed on the 1st of each month. Example: A tuition payment for all of the classes your child is scheduled to take in October will be processed on October 1st. Failure to settle a declined payment by the 5th of the month will result in your child being dropped from the class and may impact future enrollments. Note: Our program year runs from September through August.
There are no refunds/credits for tuition. You are responsible for payment of your child's classes whether or not your child attends class. If your child stops coming to class without you submitting a withdrawal request, then your account will continue to be charged until a withdrawal request is submitted. This charge will be for holding your child's spot in that class instead of opening that spot to our waitlist or the public.
Class Withdrawal Policy
To withdraw enrollment for your child, an email must be sent to office@philadelphiagymnastics.com with your child’s name, class time, date of last class your child will attend and desire to withdraw. Withdrawal notification must be received by the end of the month prior to the requested cancellation month.
Example: Student 1 is enrolled in a Kindergym class. A parent of Student 1 submits a withdrawal request on October 10th stating a withdrawal date of November 15th. The student will be dropped from the Kindergym class on November 15th. Monthly tuition for the remainder of November is non-refundable. Tuition will no longer be charged beginning in December.
Refunds or credits will only be considered with a doctor’s note. Refunds and credits will not be considered due to your child’s failure to attend classes for any reason other than a documented medical reason. Refer to our Make-up Policy regarding canceled classes due to weather or unplanned circumstances.
Make-up Policy:
PGC offers a make-up time for up to 3 classes per session for each student. To be eligible for a make-up class, PGC must be notified before an absence occurs. A make-up class may not be carried into the next session unless the absence takes place during the last two weeks of the Fall or Winter Sessions. Make-up classes resulting from absences in the Spring Session must occur before the end of the Spring Session. Requests for scheduling make-up classes must be sent by email to office@philadelphiagymnastics.com.
Gymnastics Area
Only students and their instructors are permitted in the gym area. The doorways must be kept clear at all times for the safety of our students and staff members.
Observation Area & Waiting Room
Family members of students are welcome to observe classes from our observation area. A monitor for the viewing areas of the gym that can not be seen directly from the observation area is mounted in the room for your convenience. We ask for visitors to be respectful when using cell phones or other devices while inside the building. All trash must be put in proper containers. Running, climbing and gymnastics are not permitted in the observation area. Please honor our posted rules.
We also offer Spot TV, which allows you to view the gym remotely during your child's scheduled class/workout times using a mobile device. Spot TV allows you to scroll through the different areas of the gym to watch all the events from your mobile device.
Proper Attire
Comfortable workout clothing such as a leotard, leggings, cotton shorts, sweatpants, t-shirt or tank top should be worn in class. Students cannot wear dresses, skirts, or skorts in class. Clothing that does not cover the midriff is not acceptable attire. Shirts should be tucked in when turning upside down. No clothing with buttons, snaps, or buckles may be worn into the gym. Students with long hair must have it pulled back or braided. No plastic headbands, large hair accessories, or hair clips. Flat barrettes are acceptable. Students may not wear jewelry, including a watch. Stud earrings are permitted.
Pet Policy
In compliance with the Americans with Disabilities Act (ADA), individuals with disabilities may be accompanied by their service animals in all unrestricted areas of Philadelphia Gymnastics Center (PGC) facilities; exceptions may apply in certain areas. The service animal must be maintained to avoid disruption of others in the gym. Feel free to contact PGC management for a copy of our policy.
Private Lessons
PGC is pleased to provide private lessons as arranged through the private lesson coordinator. We make every effort to assign the appropriate coach based on the child's gymnastics needs and goals. There will be no refunds issued for private lessons cancelled within 24 hours of the scheduled lesson. Cancellations received more than 24 hours in advance can be rescheduled for another day. All cancellations must be received in writing, via email.